How it works, from application to launch
No payment to apply. A real conversation before anything is built. A clear review process before anything goes live. Here is the whole journey.
Apply online
Complete a short application about your business, what you do, where you work and roughly what the website needs. It is quick enough to do on your phone, and no card details are taken. We review every application to make sure the standard package genuinely suits the business before anyone commits to anything.
What we ask for
- Your business and contact details
- Your services and service area
- Whether you have a domain and logo
- Roughly what the website needs to do
Book your video consultation
Once your application is in, you book a video call with a real member of the team. The call is discovery, not a sales pitch: we work out which pages you need, what content and photos exist, which work you most want to attract, and whether the standard package is right. If your project needs something outside the standard scope, we say so and explain the options.
On the call we cover
- What you sell and who your ideal customer is
- The pages and structure your site needs
- Your logo, photos, reviews and content
- Domain and email arrangements
- Anything the standard package does not cover
Agreement and payment method
If we are both happy to proceed, we send a plain-English service summary and the website service agreement, and collect your billing details securely. Nothing is charged merely for applying or having the consultation, the monthly service charge is confirmed with you before production begins.
Before we build
- Plain-English service summary
- Website service agreement
- Billing details collected securely
- Included scope and amendment rounds confirmed
Send us your content
We give you a structured checklist for the content and assets the website needs: your logo, photos, service details, reviews and contact information. This step matters, the faster the essentials arrive, the faster the build starts. Our 48–72 working-hour preview target only begins once we have everything we need.
Typical checklist
- Logo files and brand colours
- Photos of work, team or premises
- Service descriptions and locations
- Reviews and any accreditations
- Contact details and opening hours
We build your first preview
Using your consultation and content, we design and build the first working version of the website in WordPress and Elementor, a bespoke build around your business, not a template dropped over your logo. We aim to share a private preview link within roughly 48–72 working hours of receiving the required information.
The build includes
- Structure planned around your priorities
- Content drafted and human-reviewed
- Responsive desktop, tablet and mobile layout
- Contact forms and SEO foundations
Your 10-day review and approval period starts
When your first preview lands we send a private preview link and confirm the exact date your 10-calendar-day review and approval period ends. Look at the website properly, share it with whoever needs to see it, and ask for reasonable changes. If it is not right for your business, decline in writing before the deadline and no payment is taken. The website stays offline and is not published or supplied elsewhere. We have carried the cost of the build, not you.
During the review period
- A private preview link to review and share
- Your two structured amendment rounds
- Decline in writing before the deadline and pay nothing
- Approve it and the managed service subscription begins
Review and refine
You review the preview and send one consolidated list of changes per amendment round, up to two structured rounds are included before launch. Genuinely new scope or functionality is quoted separately, so there are no surprises on either side. Nothing goes live until you have explicitly approved it.
Review works like this
- Private preview link to share internally
- One consolidated change list per round
- Up to two amendment rounds included
- Explicit approval before launch
Launch and ongoing management
We connect your domain, run technical checks, test the forms and launch. From then on, your £29.99 + VAT per month covers managed hosting, SSL, backups, WordPress and plugin maintenance, security monitoring and support, so the website stays fast, secure and online while you run the business.
After launch
- Domain connected and site live
- Forms tested and working
- Hosting, backups, updates and security handled
- Real people to contact when you need help
What can slow a project down
Almost every delayed website is waiting for the same things. You can avoid all of them.
Missing content and photos
The preview target starts when the essentials arrive. Gather photos, service details and reviews early and the build moves quickly.
Scattered feedback
One consolidated list per amendment round keeps things moving. A slow drip of individual messages stretches the timeline.
Domain access
If your domain is registered with an old provider or previous developer, finding the login early avoids a last-minute scramble.
Ready to take the first step?
The application takes a few minutes, no payment is taken, and a real person reviews it before anything else happens.